Case study

Case study

How Monolithic Power stopped running its car park by phone

How Monolithic Power stopped running its car park by phone

How Monolithic Power stopped running its car park by phone

Monolithic Power designs power semiconductors used in everything from data centres to cars. Their European office has close to 130 employees and ten parking spaces. That ratio is the whole problem in one line, and no software turns ten spaces into thirty. What it can change is how the ten get allocated, and how much of somebody's week that takes.

"More than two hours a week of admin tasks.
Juan Jose Mendoza, Monolithic Power

SOCITAS team in meeting room

Summary

Summary

The highlights

✅ The facilities team got back more than two hours a week of phone calls and trips down to the parking level.

✅ People parking in the wrong spot used to happen regularly. It is now down to one or two cases a month.

✅ The team was fully up and running in under a week, with no rollout project.

✅ People book straight from the browser, so there was nothing for anyone to install.

When the car park runs on phone calls

Ten spaces, 130 people, and before Dibsido, no system: it was first come first served. In practice that meant the facilities team held the car park in their heads.

The work was not the booking. It was everything around it.

“It was a mix, between phone calls and checking live what parking was free,” says Juan Jose Mendoza, who manages facilities and projects for Monolithic Power in Europe. Checking live meant exactly what it sounds like: walking down to the parking level to see which spaces were actually empty at that moment.

He puts the total at more than two hours a week. That is not two hours in one block, which would almost be easier. It is a few minutes at a time, spread across every working day, each one interrupting something else.

The part nobody counts

First come first served does not fail at the moment of parking. It fails afterwards.

A lot of times we found someone parked on the wrong spot.”

Juan Jose Mendoza, Monolithic Power

Each of those is two interruptions, not one: the person who arrives to find their space taken, and whoever gets called to sort it out. It is the kind of problem that never appears in a budget line, because the cost is entirely other people's time.

Live in under a week

There was no implementation project. The team was fully on Dibsido in less than a week, and because people book from the browser, there was nothing for anyone to install.

Juan rates the platform 5 out of 5. His reason is one line: it is simple to use.

Where it stands now

Wrong-spot parking has not disappeared, and Juan is straightforward about it. The same situation still comes up, just not the way it used to.

Nowadays we have the same situation, however less than one or two per month.”

Juan Jose Mendoza, Monolithic Power

Ten spaces for 130 people is still ten spaces for 130 people. What changed is that allocating them is no longer anybody's job.

TIP

What to do when you have far fewer spaces than people

If demand for parking is several times your capacity, no booking tool will fix that, and any vendor telling you otherwise is selling you something. What a booking tool does fix is the two things sitting on top of the shortage: the admin of allocating spaces, and the conflicts when somebody takes the wrong one.

Start by making the day's bookings visible to everyone. Most of the phone calls in a car park like this one are people asking a question the system can answer for them. Once that is in place, you will also have the first honest data you have ever had on how often the spaces are genuinely full, which is what you need before anyone argues for renting more.

Fewer spaces than people? You are not alone

At Dibsido, we take the allocating off your desk. From parking spots to desks to meeting rooms, we help you run a setup people can use without asking you first.

Want to see how it might work for your team? Let's talk.

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