IONIK is an IT services company in Spain, with offices in Málaga and Madrid. Around 300 people book their desks and parking spaces in Dibsido, after the company moved from another booking tool.
“We found Dibsido’s interface to be more user-friendly, the support during implementation was also very helpful, and the price of the solution was in line.”
Ana Alamo, Office & Employee Experience Manager, IONIK
The highlights
✅ Everyone was booking in Dibsido within a couple of weeks of the switch.
✅ The Dibsido team prepared the floor plans and helped with onboarding. IONIK did the rest on its own.
✅ A monthly limit of 8 parking bookings per person keeps spaces free for the people who actually come in.
Why they looked for a new tool
IONIK had used the same desk booking tool for several years. It worked. The problem was the renewal: when Ana Alamo, Office & Employee Experience Manager at IONIK, compared the invoices, the price was 56% higher than in 2024.
“It was a massive increase, so we decided to look for another tool.”
IONIK at a glance
Company: IONIK, IT services, offices in Málaga and Madrid
People: around 300 booking desks and parking
Before Dibsido: another desk booking tool
Why they switched: a 56% price increase compared with 2024
IONIK is a Spanish technology services company. In Málaga, it is bringing its two offices together on a full floor of Ágora, a new office building on the seafront, and it also works from Madrid. Its teams run managed IT, infrastructure, cybersecurity, DevOps and data projects for organisations across Spain.
Moving around 300 people
Finding a different tool is the easy part. Moving around 300 people to it is what usually stops teams from switching: new floor plans, new logins, and a few weeks of questions.
IONIK chose Dibsido for an interface people found easier than the old one and for help during the setup. The Dibsido team prepared the office and parking floor plans and helped with onboarding. IONIK handled the rest on its own.
“Within a couple of weeks, users were using it as normal and there were very few issues,” says Ana.
Parking in Málaga
In the Málaga office there are fewer parking spaces per person than in a typical office, so a few people booking every day is enough to leave others without a space.
IONIK set a monthly limit of up to 8 parking bookings per person. “We did it to reduce the amount of not used bookings and also to encourage last-minute cancellation if they change plans,” says Ana. People keep their bookings for the days they actually come in and cancel the ones they no longer need.
What comes next
IONIK is now bringing two Málaga locations together into one larger office, and the booking setup moves with it. Asked whether the switch was worth it, Ana says: “Yes, it was worth it, and I would give it a try.”
Tip
Set a parking limit before people get used to booking every day
If you have fewer parking spaces than drivers, a monthly limit per person is the simplest fair rule. It stops a few people from booking every day just in case, and it nudges everyone to cancel when plans change.
Start with a number close to how often people really come in, for example 8 bookings a month for a two-days-a-week office, and adjust after a month of real data.
Thinking about switching booking tools?
Most of the work in a switch is floor plans, logins and the first few weeks of questions, and none of it has to land on one person.
At Dibsido, we help you set up your floor plans and get your team started. From desks to parking spots to meeting rooms, you get one simple app your team can start using right away.
Want to see how it might work for your team? Let's talk.
Photo: Grupo Insur
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